Design Methods #30 – Shadowing

May 27 2015 Published by Neil Gains under design

Shadowing is the generic term for observational methods that involve following someone in their role or performing a task, in order to experience someone’s daily life and garner insights into the nuances of day-to-day tasks and human behaviours. Typically, shadowing is well documented with photographs, notes and sketches and supplemented with face-to-face discussion to understand the details of behaviours and decisions.

Read more »

No responses yet