In their most recent report on advertising creativity and effectiveness, the IPA and author Peter Field reach the startling conclusion that both creativity and effectiveness are under threat. And who are the culprits? They believe that short-term thinking and especially a focus on driving rapid sales effects, combined with the post-global financial crisis recession, are killing the creativity of advertising. Read more »
Proclaimed as “The All New” Don’t Think of an Elephant, George Lakoff’s classic book has been substantially rewritten and updated to reflect contemporary issues in political debate and recent electoral history. The original book was a must read for anyone interested in behavioural science, communication (or politics) and the important lessons from the first book remain, updated and expanded in this even better and more valuable book. Read more »
Using Sensory Signature to Build Brand esSense: Bringing experience to the heart of your brand identity
“Unify, simplify, amplify” – Ken Carbone
When asked to define brand identity, many people brand logos and names as well as the history and values of brands. Some even mention the design of a product or experience, but very few immediately mention the role of the senses in creating distinctive and memorable experiences. Many dictionary definitions focus solely on the visual look and feel of brands, but a better definition might be, “the elements of a brand that together identify and distinguish the brand in the consumer’s mind”.
For Keller, Aperia and Georgson, brand identity answers the fundamental question, “Who are you?” However, my favourite definition comes from Alina Wheeler’s Designing Brand Identity. She states that, “Brand identity is tangible and appeals to the senses. You can see it, touch it, hold it, hear it, watch it move. Brand identity fuels recognition, amplifies differentiation, and makes big ideas and meaning accessible. Brand identity takes disparate elements and unifies them into whole systems.” Read more »
What can sleep teach us about creativity? In The Secret World of Sleep, Penelope Lewis describes what sleep enables us to do that we can’t while awake. In many ways, the book is not just about sleep, but about the science of the brain, how memory works and what sleep brings to the creative process.
I’ve written a few pieces on the psychology of pricing recently, so now it’s time to turn to the business of pricing. The Price Advantage is definitely one of the best books on using pricing to create commercial advantage, and avoiding common mistakes that businesses make. While it doesn’t touch much on the psychology of individual customers it does provide a great overview and frameworks for thinking about pricing strategy and maximising profitability through price.
Hopefully by now most of us realise that the mind versus body problem is a quaint notion from the past, when we mistakenly believed that our minds floated in some ether disconnected from the real world. The idea of embodied cognition, that the brain is in fact only a central switching point for the central nervous system to send constant feedback on where we are and what we are doing. We only learn and acquire knowledge through our body (via the senses), and we only experience the world, including emotions, feelings and experience, through this system. Read more »
In Mindless Eating, Brian Wansink provides a fantastic behavioural perspective on human eating habits, based on years of subtle, sophisticated and sometimes strange experiments. The book contains a long list of behavioural quirks, so I have picked seven key ideas from the book that help explain why we often eat more than we should or need to, and how we can change our environment to improve our eating habits. Read more »
The von Restorff effect describes how out memory is more likely to recall noticeably different things than those which are more common. It is a result of the attention that is given to distinctive objects in the environment or within a set of other objects (for example, a list of words or a sequence of events or a series of faces). the effect happens when there is a difference in context (i.e. the contrast between one item and the others surrounding it) or a difference in experience (i.e. an experience clashes with our memory of similar events). It is also known as the isolation effect and the novelty effect. Read more »
Chunking is the process of combining different units of information into a more limited number of ‘chunks’, in order to make it easier to understand and remember. Our short-term memory is limited, perhaps to 4 pieces of information (rather than the “7″ from the famous paper by George Miller). Although there is some truth in the idea that 7 digit telephone numbers are at the limit of our memory, in reality we typically “chunk” such numbers up into shorter strings of 2, 3 or 4 digits to make them easier to remember. The maximum number of such chunks that can be remembered or processed at any one time is around four (plus or minus one). Most of us can remember a list of five words for up to 30 seconds, but very few of us can remember a list of 10 (without using special memory tricks). Read more »
“All the world’s a stage,
And all the men and women merely players;
They have their exits and their entrances” – William Shakespeare
In I Is An Other, James Geary explores the power of metaphor and its pervasiveness in everyday life, arguing that it is not just a literary device but fundamental to human thought across domains as diverse as economics, advertising, politics, psychology and many more. Metaphor is “essential to how we communicate, learn, discover, and invent”.